Privacy policy

At Ritu Parfum (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website rituparfum.com and use our services. By accessing or using our website, you agree to the terms of this policy.

This Privacy Policy is designed for our business operating in Canada and applies to all visitors, customers, and users (collectively, “you” or “your”).

1. Information We Collect

We may collect personal information you provide directly and information collected automatically:

Information You Provide Directly

Full name, email address, phone number
Billing and shipping address
Payment information (processed through secure third-party providers)
Account login credentials
Communications you send us (e.g., support requests)
Content you submit (e.g., reviews)

Information Collected Automatically

IP address and device information
Browser type and operating system
Pages viewed and actions taken on our site
Cookies and similar tracking data

We use cookies and tracking technologies for site functionality, analytics, and advertising purposes. You can manage preferences via your browser settings.

2. How We Use Your Information

Process and fulfill your orders
Create and manage your account
Communicate with you about activities, orders, and offers
Provide customer support
Personalize and improve our services
Send marketing communications (with your consent)
Comply with legal obligations

3. Legal Basis for Processing

It is necessary to fulfill a contract (e.g., order processing)
You have provided consent (e.g., marketing emails)
It is required by law
We have legitimate business interests that do not override your rights

4. Cookies and Tracking Technologies

Ensure proper website functionality
Analyze website usage
Improve user experience
Provide tailored advertising

Most cookies are optional and can be controlled through your browser preferences or cookie banners.

5. Sharing Your Information

Service providers (e.g., payment processors, shipping partners)
Analytics and marketing partners
Legal authorities if required by law
Acquirers in case of business sale or restructuring

No personal data is sold to third parties.

6. Data Transfers

Your personal data may be processed outside of Canada when necessary. We take reasonable steps to protect your data in such cases, including contractual safeguards.

7. Security of Information

We implement reasonable technical and organizational safeguards to protect your personal data. However, no internet transmission can be fully secure, and absolute security cannot be guaranteed.

8. Retention of Personal Data

We retain personal data only as long as needed to fulfill the purposes outlined above and comply with legal obligations.

9. Your Rights (Subject to Applicable Law)

Access and correct your personal information
Request deletion when lawful
Withdraw consent where processing is based on consent
Request data portability in a structured format
Object to certain processing activities

To exercise these rights, contact us as described below.

10. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy occasionally. The most recent version will be posted here with a “Last Updated” date.

12. Contact Us

Ritu Parfum

Email: info@rituparfum.com

Address: Halifax, Nova Scotia